In this episode, we’ll explore how quality performance metrics are transforming clinical laboratory operations and why measuring the details – from accuracy to turnaround times – are essential for improving everything from test results to patient care.
Downloads
This educational podcast activity is brought to you by QuidelOrtho Corporation., and is not certified for continuing medical education. QuidelOrtho Corporation sponsors the program, and the speaker must present information following applicable FDA requirements.
About our Speaker:

About our Speaker:
Johanna Miller
Global Product Manager
QuidelOrtho
Johanna Miller holds a bachelor's degree in biomedical engineering from the University of Rochester and a master's in product development and data science from th
Johanna Miller holds a bachelor's degree in biomedical engineering from the University of Rochester and a master's in product development and data science from the Rochester Institute of Technology. She spent 10 years developing expertise on Vitros systems and the data it generates, while working in product development. Currently, she focuses on developing new and interesting methods to use data at QuidelOrtho - specifically to bring insights directly to labs using Six Sigma quality scores.
In this episode, you’ll learn:
- The significance of quality performance metrics in clinical laboratories, enhancing processes and workflow and ensuring high-quality diagnostic results
- The importance of quality metrics in providing a structured way to monitor and improve lab performance
- Practical applications of metrics, particularly Sigma metrics, in enhancing lab operations