The challenge
Patient outcomes depend on excellence throughout the network of dedicated professionals who support them.
In an environment where success rests on multiple systems interfacing with one another, we back up our commitment to service and partnership with our dedication to the highest levels of technical performance and expertise.
The solution
Trust is founded on reliability. Our holistic support team uses E-Connectivity® Technology to monitor real-time performance, reducing system interventions, increasing uptime and first-time resolution rates, and replacing unplanned service calls with predictive maintenance. This support is orchestrated by QuidelOrtho's Predictive Technology Centers, with further support accessible through our EMEA Training and Support Center, and our Hyper Care and Help Lightning programmes.
And our Valumetrix® team can customise our solutions based on your needs, efficiency objectives and customer management goals.
